Help me
Shop by Solutions
About evox
EVOX Group of Companies or EVOX is one of the top healthcare companies in India that offers a range of life and healthcare support devices and equipment including rehabilitation products of world-class quality and standards. We are a business division of Ess Pee Enterprise - a well-established manufacturer and supplier of healthcare medical equipment . We have been considered one of the top 05 Oxygen Concentrator and Electric Wheelchair manufacturers for serving our clients with the best quality equipment addressing their needs and simplifying their day-to-day life. Our objective is to design and build highly functional and quality healthcare medical equipment along with value for money. .
At EVOX, we aim to provide the best quality and after-sale services. Being a top healthcare equipment manufacturer, we make available a range of medical devices and equipment all across the country with the help of the untiring efforts of our dealers
FAQ
Completing payments is very easy. One can use Debit/Credit card payment options. If you find any difficulty in doing payments, please feel free to get in touch with our customer support number mentioned in Contact Us.
Once orders are confirmed, the change of address is accepted within 24 hours of confirmation of the order. For a change of address, immediately write an email to info@evoxcare.in or get in touch with evox through Contact Us or call our customer support numbers provided on the www.shopevox.com website.
The shipping charges are included in the offer price, if any shipping charges extra are applicable, they will be reflected during checkout/payment options. Shipping charges may be applicable depending on the shipping destination. Shipping charges will depend on various factors, including the shipping destination, the weight and dimensions of the package, and any special shipping requirements.
Dear customer, contact details are filled in once you select the evox product, add to the cart and while checkout, the system will ask for contact details. Or else you can update contact details on www.shopevox.com while creating the ID. If you wish to change any contact details and find it difficult, get in touch with customer support numbers provided on the www.evoxshop..com.
Dear customer, you can cancel the orderbefore the evox product is dispatched. You can cancel the order within 1-2 days from the confirmation of the order. To cancel the order, immediately get in touch with contact us numbers or write to us at info@evoxcare.in or the customer support team. Once the order is already shipped, the order can be cancelled, the shipping charges will be deducted from the refund.
Dear customer, we accept returns or exchanges within 3 days from the date of delivery of the product. Immediately within 3 days get in touch with customer support or write to info@evoxcare.in for exchange or return of the product.
A few of the conditions for return are:
The item must be unused, undamaged, and in its original packaging with all accessories and documentation included.
- Customized or personalized items are not eligible for return or exchange unless there is a manufacturing defect or damage during transit.
- Customized or personalized items are not eligible for return or exchange unless there is a manufacturing defect or damage during transit.
Dear customer, once we receive the returned item and verify its eligibility, we will process your refund within 7 business days.
The refund will be issued in the original form of payment mode used during the purchase.
Please note that the refund amount may exclude any shipping or handling charges incurred during the initial purchase.
Please note that the refund amount may exclude any shipping or handling charges incurred during the initial purchase.
Dear customer, we provide order tracking facilities to keep you informed about the status of your shipment. You will receive a tracking number via email or SMS or WhatsApp once your order is dispatched. You can use this tracking Id to monitor the progress of your delivery on our website or the website of the respective shipping carrier.
Dear customer, the warranty of the product is mentioned in the product description. Each product has different warranty terms. Before buying check the warranty terms for the product. Furthermore, please reach us at info@evoxcare.in or call/WhatsApp evox @7696052635 for more details.
Evox products are very easy to use at home. You can subscribe to the EVOX Group YouTube channel and check the related model videos for the assembly/installation of the evox product. Still, if you need more assistance feel free to get in touch with the evox support team through WhatsApp number 7696052635, evox team will help you to install the evox product through a video call.
Dear Customer, we understand how important it is for you to know when will the evox product be shipped. Evoxproducts will be shipped within 1-2 days of confirmation of the order. The dispatch details will be provided to you through SMS or WhatsApp. If you have any questions or concerns regarding your order's shipping status, please feel free to reach out to our customer support team for assistanceat @7696052635.
EVOX currently ship the products to addresses within India. Our nationwide presence allows us to deliver evox products to customers across the country. Let it be any location in India. Refer to shipping charges for remote locations, they may increase or vary.
Dear customer, if you have any questions or concerns about these terms and conditions, please contact evox at:
Email: info@evoxcare.in
Phone: +917696052635
Email: info@evoxcare.in
Phone: +917696052635
